Gatha Cognition® · website and Gatha Cognition app
Delete your account
You can ask us to delete your Gatha Cognition account and the personal information linked to it at any time. The same account is used on gathacognition.com and in the Gatha Cognition app for Android, so one request covers both.
How to ask
- Send an e-mail to office@gathacognition.com from the e-mail address of your account, with the subject Delete my account. Tell us your name and account type (reader, librarian, author, reviewer, editor or publisher).
Write the e-mail - If you write from another address, we will send a confirmation to the address of the account first, so that nobody else can delete it.
- We delete the account within 30 days and tell you by e-mail when it is done. You are signed out everywhere, including the app.
Don’t want to delete everything? Tell us which information to delete (for example your phone number or a saved address) and we will delete only that. You can also change most details yourself in My Profile after signing in.
What is deleted and what is kept
| Information | What happens |
|---|---|
| Account, sign-in, profile, phone, saved addresses, cart, notifications | Deleted. |
| E-books, audio books and articles you bought; library membership | Deleted with the account. You can no longer open them, so download any certificates or invoices you need first. |
| Orders, invoices and payment records | Kept for as long as Indian tax and accounting law requires (normally up to 8 years), then deleted. Card and UPI details are never stored by us: payments are handled by CCAvenue and PayPal. |
| Manuscripts, reviews and editorial decisions | Kept as part of the journal’s editorial record, but no longer linked to a sign-in. |
| Published articles, chapters and books | Your name and affiliation stay on published work, which is part of the permanent scholarly record (DOIs, Crossref). We correct mistakes in it on request. |
| Library (librarians) | If you run your institute’s library account, tell us who should take it over. Otherwise the library account and its readers’ access end. |
More detail is in our Privacy Policy (sections 7, 9 and 11).
Questions
Need help with your account?
GATHA COGNITION®, Shivajinagar, Dhumalwadi Road, Akole – 422601, Ahilyanagar, Maharashtra, India.